Legal Documentation

Privacy Policy

Effective Date: September 2026 | Last Updated: September 7, 2026

1. Overview and Commitment to Privacy

At Tetherflux ("we," "our," or "us"), protecting the privacy and personal data of our users is a fundamental responsibility. This Privacy Policy outlines our standards and practices regarding the collection, storage, processing, and protection of information gathered when you visit our website, register an account, or utilize our social media marketing services.

By accessing or using Tetherflux, you acknowledge the collection and handling of your data in compliance with this Privacy Policy and applicable data protection regulations, including the Nigeria Data Protection Regulation (NDPR) and international privacy frameworks.

2. Information We Collect

We gather only the minimum amount of information necessary to deliver and manage our services efficiently:

  • Account Information: When you register on Tetherflux, we collect your email address, chosen username, and encrypted password hash.
  • Order and Campaign Details: When placing orders, you submit public links (such as social profile URLs, video links, or public posts) and requested quantities.
  • Transaction Records: We maintain a ledger of your deposit timestamps, transaction amounts, payment gateway references, and current wallet balance.
  • Technical and Usage Data: We collect standard network information such as IP addresses, browser types, operating system details, and session timestamps to prevent fraud and ensure platform integrity.

Important Security Notice: Tetherflux never asks for, collects, or stores your social media passwords, two-factor authentication codes, or private profile credentials. Furthermore, we never store complete debit/credit card numbers or CVVs on our servers; all payment transactions are handled directly through licensed, PCI-DSS-compliant gateways.

3. How We Use Your Information

The data we collect is utilized strictly for operational, support, and security objectives, including:

  • Routing and fulfilling your marketing orders through our automated server infrastructure.
  • Maintaining an accurate, transparent record of your wallet deposits, transactions, and order histories.
  • Investigating and resolving technical inquiries or support tickets submitted to our customer care team.
  • Preventing malicious activities, unauthorized access attempts, multi-account abuse, and fraudulent deposits.
  • Transmitting vital transactional notices, password reset confirmations, and service availability updates.

4. Payment Security & Third-Party Processors

All financial transactions executed on Tetherflux are processed via established, third-party payment gateways such as Flutterwave, Paystack, and Cryptomus. These institutions adhere to the highest international security standards (PCI-DSS Level 1 compliance) and employ bank-grade SSL encryption.

When funding your account, payment credentials are exchanged directly between your browser and the payment provider. Tetherflux receives only confirmation tokens verifying successful settlement to credit your wallet balance.

5. Non-Disclosure and Third-Party Sharing

Tetherflux does not sell, rent, monetize, or trade your personal information to marketing brokers, data aggregators, or external commercial entities under any circumstances.

Information is shared only under specific, necessary conditions: (1) with authorized delivery nodes solely to fulfill public orders; (2) with payment processors to confirm deposits; or (3) when compelled by law, regulation, or formal legal processes to safeguard the safety and legal rights of Tetherflux and its users.

6. Cookies and Tracking Technologies

We use functional and analytical cookies to remember your authenticated session, preserve theme preferences (such as dark mode), and evaluate site performance. You can disable or customize cookie permissions through your web browser settings; however, disabling essential session cookies may prevent you from logging into your account.

7. Data Retention and Account Protection

We maintain your account information and order history for as long as your Tetherflux account remains active. Transaction logs are retained to satisfy legal, accounting, and anti-fraud reporting requirements. If you choose to close your account, you may request permanent deletion of your profile data by contacting support.

8. Your Rights & Privacy Inquiries

Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or request the deletion of your account.

For any questions, requests, or concerns regarding our data protection policies, please submit an inquiry via our Contact Page or message our support desk directly on WhatsApp or Telegram.

Have questions about our privacy standards? Reach our compliance and support team anytime via our Help & Support desk.